CREATIVE LEADER
Fusing creativity, user insights, and technical expertise with thoughtful design and strategic thinking to create exceptional experiences and elevate user satisfaction.
Life Science | HCP Convention Experience
Design, Art Direction, UI/UX, Convention Experience, Digital Tactics, Interactive Table, Video Loop, Storyboards
Client Challenges
Our pharmaceutical client needed a breakthrough convention experience for its heart attack medicine, Brilinta. As the drug is considered a "black box" drug because of it's severe adverse reactions that could result in death. From a regulatory perspective, we needed to make sure the user was always mindful of these potential adverse reactions.
Deliverbles:
As the DOR for the brand, we leveraged the existing Campaign brand materials, ie orange shard art and patient imagery and transformed the convention experience in three ways.
1 Interactive table for HCPs to engage and understand the MOA of the drug
2 An attract loop on screens above the table to draw attendee attention
3. Vertical bed screens
Project Challenges
1) reduced timeframe by half for implementation
2) untested/unfamiliar technology for team
3) high regulatory concern due to "Black Box" restrictions of potential adverse events of drug
additionally...
This was my first experience/project with pharmaceutical advertising and regulations, so I had an additional challenge of "building the plane while flying" and learning very quickly what was needed to succeed on this project, like redesigning the user interface 2x within a week to make the untested technology challenge work, just days before the convention.
Results
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high attendee engagement and awareness
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uptick in site traffic post show by 19% over
pre show average engagement